FAQ

Your room is available from 4pm on the day of your arrival.

We ask you to vacate your room by 11am on the day of your departure. Would you like to enjoy your room for longer? We can offer you a late check-out (€60, until 3pm, subject to availability). Please ask our reception team for availability.

Tourist tax is extra and must be paid on site. It corresponds to 5% of the room rate per night and per person, up to a maximum of €4.60 per adult per night.

The swimming pool and Spa & fitness area remain accessible even after your check-out.

Yes, the hotel has a parking lot with a covered area. Advance booking by email or telephone is highly recommended as the number of spaces is limited. The rate is €21/day for pre-booking, €25/day on site.

La Folie Douce Hotels Chamonix parking lot is equipped with electric charging stations.

If you have two bookings with us, we can store your luggage between the two bookings free of charge. Otherwise, the rate is €50/room.

Wednesday to Sunday, from 1 to 8 p.m. Mondays and Tuesdays from 1 to 8 p.m. on request, and every morning from 10 to 11 a.m., also on request!

The outdoor pool is open from 10am to 8pm, and the Spa is also open from 10am to 8pm. The fitness room is open from 7am to 8pm.

La Folie Douce Hotels Chamonix has just one outdoor swimming pool, open all year round and heated to 26°.

Pets are not allowed inside the hotel, but your four-legged friend is welcome on the outdoor terrace!

Reservations are not mandatory, but are recommended to ensure you a table on the terrace.

Only our Suites are equipped with a mini bar. A refrigerator is available for luggage storage, please ask at reception.

Rooms at La Folie Douce Hotels Chamonix are not equipped with air conditioning or fans, so we enjoy the fresh mountain air!